WHAT CUSTOMERS ARE SAYING

I was recently faced with the challenge of getting my old home ready for sale. Mr. Handyman of Redmond installed new sinks, installed new light fixtures...
- Robbie

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FAQ

What is Mr. Handyman?

Mr. Handyman is a full-service repair and maintenance company specalizing in taking care of everything on your "To Do" list. • We arrive at your home on time
• No project is too small
• Our service technicians are company employees
• We guarantee our work
• Over half a million households served nationwide

Who is sent to my house to do the work?

Our experienced technicians arrive at your home or business in uniform driving a clearly marked Mr. Handyman van, ON TIME, AND READY TO WORK. All of our technicians are Mr. Handyman employees, not subcontractors. Our technicians are insured. Our attention to detail in customer service, and punctuality sets us apart from the rest.

Will I need to have the materials in order for Mr. Handyman to do the job?

The Mr. Handyman van is a “Hardware Store on Wheels”. We stock many common items which mean fewer trips to the supply store during our visits. If there are any materials needed for your job, you have several options:
• Purchase those materials ahead of time saving money associated with material handling/pick-up costs.
• Do the shopping for any materials not on hand while our technician is working at your home/business.
• Follow the technician to the store to pay directly for the materials giving you the advantage of the technician’s professional expertise and the use of the van to transport those materials
• Have Mr. Handyman pick up the materials for you. However, please know that if the technician gets your supplies, he is “on the clock” and this time is billed at our regular rate.

What type of warranty or satisfaction guarantee do you offer?

Your satisfaction is our guarantee. You can trust Mr. Handyman’s experienced, insured, uniformed employees to repair and maintain your home or business. Mr. Handyman has one priority and that is that the service we provide is On Time and Done Right.

Are your technicians bonded and insured?

Yes, all Mr. Handyman technicians have passed an extensive background check and are bonded and/or insured. At Mr.Handyman our technicians are our own employees and are covered under workers compensation insurance.

Why is it important that a person who is providing service in my home is insured ?

If the technician gets injured during the job they are covered under workers compensation. There will be no need to make a claim on your home owner’s policy.

How do you charge?

At Mr. Handyman, we charge by the hour. This way our customers are charged only for the time that we actually work.

Can I get an estimate for my job?

We at Mr. Handyman can appreciate your desire for an estimate. We have found that in the time it takes to gather multiple quotes Mr. Handyman can have job completed. In most cases we can give you a good time estimate over the phone. When the Mr.Handyman technician arrives at your home he will review the job with you to confirm the length of time needed to complete the job.

How do I pay?

You can either give a check to the technician at the end of the job, or in most areas you can pay by credit card.