In The News

We are proud to announce that John Daurer has met all of the qualifications to become a Mr. Handyman Certified Technician.

To become a Certified Mr. Handyman Technician, he has had to meet the following criteria:

• Provide service to over 100 customers while maintaining a customer satisfaction rating of at least 95%
  


• Complete a series of 6 classes on customer service, quality, and safety
  


• Consistently adhere to company standards on professionalism, workmanship, and image
  


• Meet company performance standards in the areas of productivity, quality, etc.

Be sure to congratulate John on his accomplishment on your next service visit.

Earlier this year, Mr. Handyman International introduced a technician certification program as a way to further enhance the professionalism and service that Mr. Handyman endeavors to deliver every day and to recognize the Mr. Handyman Technicians throughout the nation that perform at the highest level.

Your Idaho Mr. Handyman is proud to have the first 3 technicians in the nation to have met all of the qualifications to be Mr. Handyman Certified Technicians: Ron Finch, Devon Fletcher, and Paul Wolsten. All three were featured in the most recent issue of Heartbeat of Mr. Handyman, the national publication for all Mr. Handyman businesses.

To become a Certified Mr. Handyman Technician, they have had to meet the following criteria:

• Provide service to over 100 customers while maintaining a customer satisfaction rating of at least 95%
  


• Complete a series of 6 classes on customer service, quality, and safety
  


• Consistently adhere to company standards on professionalism, workmanship, and image
  


• Meet company performance standards in the areas of productivity, quality, etc.

Be sure to congratulate your favorite service technician on their accomplishment on your next service visit.

At the 2007 Mr. Handyman National Convention, your Idaho Mr. Handyman franchise was named the Mr. Handyman Rookie Franchise of the Year out of a field of nearly 60 other eligible franchises. This annual award goes the one new Mr. Handyman business that in the view of the Mr. Handyman National Home Office has exhibited outstanding sales growth, a healthy organization, and the most promising future.

The attached photo shows the local Mr. Handyman owners (Dwight Mogford & Kari Hirahara) accepting the Rookie of the Year Award from National President Todd Recknagel and National Director of Operations Chris Seman.

Your local Mr. Handyman franchise also received awards being one of the Ten Fastest Growing New Businesses and a Team Builder award.

Mr. Handyman of Southwest Idaho recently announced a partnership with three local charities. In an effort to support several great organizations in our local area, Mr. Handyman is now donating $1 for every customer satisfaction survey that our customers send in to one of three charities: Boys & Girls Clubs, Idaho Humane Society, & Make-A-Wish Foundation.

We at Mr. Handyman are excited about this new program because it addresses two things that are very important to us: 1) Collecting the customer input we need to ensure that we are providing the best possible service to our customer and 2) Helping several local organizations in our community that are making a very positive impact. 

Your local Mr. Handyman was recently inducted into the Mr. Handyman President's Circle at the Mr. Handyman National Convention. The President's Circle is limited to only the most successful Mr. Handyman businesses in the nation with only around 40 of the over 270 Mr. Handyman businesses qualified in 2007. We were especially honored to receive this award because 2007 was our first full year in business. Thank you for your continued support as our business grows in the Treasure Valley!

In November, Mr. Handyman was contacted by the Make-A-Wish Foundation to see if we would be interested in helping with a project to benefit a terminally ill child. After learning about the situation and project request, it seemed like it would be a great fit for Mr. Handyman. 

Tony Florez is 4 years old and lives in Caldwell. He has been diagnosed with lissencephaly (smooth brain) and lymphoma and was originally not expected to live past his second birthday. Part of Tony and his family’s wish involved enabling Tony to spend more time outdoors. He currently spends most of his time indoors because the chair that he needs to be in would not fit through the back doorway.

On the week of November 26th, several Mr. Handyman employees participated in the project to make Tony’s wish come true. John and Paul installed a new French door, and Rollie built a ramp for Tony’s chair that now gives him access to the covered patio in his backyard. Home Depot donated the materials and Mr. Handyman donated all of the labor for the project.