Open Accessibility Menu
Your health and safety are our highest priority during this time. Click here for our precautionary measures.

Meet The Friendly Team at Mr. Handyman of South Charlotte

Vision: To provide the best handyman services in South Charlotte.

Our Mission:

Mr Handyman of South Charlotte is a locally owned, insured, and bonded franchise for residential and commercial customers. We utilize only experienced, reliable, background checked handyman team & provide clear communication with our customers. We maintain a healthy, reliable, and professional experience from start to finish to go above and beyond our customers’ expectations with excellence.

Our Uniqueness: We serve our customers with honesty, integrity, and reliability at every job.

  • photo of Tim and Ingrid Steffens

    Tim and Ingrid Steffens


    Our names are Tim and Ingrid Steffens and we have been the owners of Mr Handyman of South Charlotte since, July 2018!

    Our story is a huge part of how we began our handyman business. We have three amazing children & were both born and raised in New York. As our children grew older, we knew now was the time to make a move if we were ever going to do so. We felt led to move to Charlotte for the later part of our lives, so we sold our house May of 2013 and started all over. Tim left his position as the facility manager at our church and Ingrid left her school nursing position at an elementary school on Long Island. We knew we were making a huge, life-changing decision that surprised many of our friends and family, but we were confident that this was where the Lord was leading us.

    Before joining the Mr. Handyman team, Ingrid worked in the health field as a clinical manager while Tim began to build the foundation of this business. We have enjoyed every step of building this and are so thankful for the loving support of our friends, family and other franchise owners who work along our side. Our desire is to serve others to our utmost ability with respect, integrity, excellence, honesty and reliability. Thank you for choosing Mr Handyman of South Charlotte!

  • photo of Ann Kramer

    Ann Kramer

    Customer Service Representative

    Ann has extensive experience in areas of finance, marketing, sales, recruiting and event management. Her hobbies include fitness and travel with beach excursions being her favorite place. We are very excited to have Ann on our Mr Handyman team.

  • photo of Becky Lancaster

    Becky Lancaster

    Customer Service Representative

    Becky has 2 children and is a proud grandma of 4 beautiful grandchildren. She has 25 years’ experience with customer service, quoting jobs with customer satisfaction, scheduling and managing up to 12 technicians and is a certified technician in pest control. Becky loves to travel, and her happy place is being by the ocean.

  • photo of Christopher Small

    Christopher Small

    Service Professional

    Christopher Small has an energetic drive that is driven behind his grand smile and attitude of gratefulness. He loves to coach baseball for his son’s team and has a new hobby of para-gliding. When his feet are on the ground his is a well-rounded handyman with amazing skills. Our customers love his work and always compliment what a great guy he is. We are so thankful to have Christopher on our team at Mr Handyman of South Charlotte.

  • photo of Jonathon Bettis

    Jonathon Bettis

    Service Professional

    Jonathon Bettis is one of our lead technicians and is an incredible guy! He has over 22 years of experience with customer service, maintenance of all aspects including plumbing, appliance repair, electrical and delivers it with care. His favorite skills are carpentry and punch work. Jon works long hours and is always willing and available to attend our customers’ needs with a smile. He is blessed with a wonderful wife for 16 years and has 3 beautiful children.

  • photo of Kirk Embich

    Kirk Embich

    Service Professional

    Kirk will tell you he has had a tool in his hand since he was 12 years old. He loves what he does and has an upbeat energy that is contagious. He is an all-around handyman and Southern gentleman. We are proud to have Kirk on our team.

  • photo of Martin Stevenson

    Martin Stevenson

    Service Professional

    Martin Stevenson has been working with home improvements since 1989! He has been involved with remodeling and repairing homes, including electrical, carpentry, painting, stucco, and drywall, but his favorite aspect of being a handyman is taking the time to speak with his customers and understand what their needs are for each project. Marty was a fire fighter from 1986 – 1990, so if you need a willing, respectful, selfless man, Marty is the man of your choice. He has been married for 43 years, has 2 children and 3 grandchildren.

  • photo of Timothy Green

    Timothy Green

    Service Professional

    Timothy Green has worked as a handyman for 40 years He is the jack of all trades who specializes in decks, tile, and trim. If you need any project that involve height, Tim will be there to climb a ladder like a pro, heights are no issue for this man! He is truly a hard-working man with a humble spirit. Timothy has been married for 31 years, has 4 children and 4 grandchildren. We are so happy to have Tim on our team to help our customers dreams come true.