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Mr. Handyman Asks: ‘Do you believe in a great customer experience?’

At Mr. Handyman we believe the customer experience is just as important as quality work, and we’re looking for seasoned craftsmen that believe in delivering both.

Homeowners often have a tough time getting something done around the home. They make calls, and leave voice mails. Sometimes they get a call back right away, often they don’t. When they agree to move forward, maybe that service provider arrives on time, often they won’t.

We hear of consumers trying to reach their service provider to have an issue corrected, and they can’t get a return call. Or, the service provider claims somebody will stop by ‘The next time we’re in your area’, and that only happens after repeated calls.

Even when the work is eventually done in a quality fashion, these experiences are frustrating. The homeowner will not use that service provider again, and they dread starting over the next time they need help around the home. At Mr. Handyman we believe our customers deserve better.

Mr. Handyman is looking for a seasoned home improvement professional that believes the customer experience is their top priority. That 8:00am appointments mean at 7:55am arrival at the customers home. Every home and every project are unique, and we are looking for depth of experience that only comes with time and repetition. Been there, done that, and left the customer thrilled.

Mr. Handyman is specifically designed for the seasoned professional. In most cases it’s one employee in the customer home, not 2 junior technicians and a lead. While we can certainly assign 2-3 craftsman to a larger project when needed, each of our staff are highly capable in their own right. We hire seasoned home improvement professionals, and then treat them that way.

All Mr. Handyman employees are assigned a company vehicle, get paid vacations and holidays, and can contribute to a 401K. This is a career opportunity, not a contractor looking to finish out a project. Our team has been recognized with the Angie’s List Super Service Award each of the past 7 years. They were name the Bold City Best Home Improvement & Repair company each of the last two years. The team has thousands of online customer reviews, the overwhelming majority of which are positive, from home and business owners that were thrilled with their Mr. Handyman experience.

Many of our craftsmen have worked independently and found that making the phone ring, chasing estimates, finding help and ‘back office stuff’ were a constant headache. They realized that their passion is working in the home with customers to make them smile. They get that opportunity daily at Mr. Handyman and leave the headaches for our office.

If you deliver a great customer experience, do quality work, are an experienced home improvement professional and want to be part of the highest rated team in Jax, then we’d like to talk to you. Applications are being accepted at, and search ‘Jax’.