Local Door Repair and Installation Services in Grand Haven, Michigan

Friendly, professional person answering phone to make appointment. Professional, knowledgeable, friendly, person arrived on time, and completed the job very well. Thank you

Excellent all around service

Very professional, on time and reasonable price. Did a great job on repairing a service door and a gutter.

I was impressed by the quick response from the Mr. Handyman office after sending my initial request for service. Within a day they had us scheduled for early the next week. It was helpful that the same person could repair our foundation issue as well as install the light fixture, saving us from the cost of hiring 2 different professionals. John arrived promptly at 8:00 a.m. as scheduled, and worked efficiently, showing me what he was doing throughout to make sure I agreed. The issue wasn't exactly where we thought it was, and he did a good job of investigating other possibilities and adapting his repair based on that. Hopefully it will work! Update – When John installed the light fixture, he showed me where 2 of the globes didn't fit correctly, said there was a defect. I made a trip to the lighting store where I purchased the fixture, asking about getting replacements, and they told me it wasn't a matter of fit, but the way he put it together. She showed me in the instructions where the part he said didn't fit was supposed to go – inside the globe as a spacer, not on top of it. I know he saw the instructions because he gave them to me for reference. Apparently he didn't look at them. So I had to go back and fix all the ones he hung improperly as well as install the remaining ones. Frustrating when we paid money to have an "expert" do it right. Update 6/18 – After posting my update regarding the incorrect light fixture installation, I received a call from the Mr. Handyman office. The person I spoke with assured me customer satisfaction was very important to them, and after asking a few more questions, asked what she could do to make our experience "right." She offered to reimburse part of the service cost, which felt very fair. Today I received a check in the mail, as well as a coupon for future services. I would use Mr. Handyman again, especially after their quick resolution and concern for a positive customer experience.

job was done very professional and completed on time <br />

Friendly, professional person answering phone to make appointment. Professional, knowledgeable, friendly, person arrived on time, and completed the job very well. Thank you

Excellent all around service

Very professional, on time and reasonable price. Did a great job on repairing a service door and a gutter.

I was impressed by the quick response from the Mr. Handyman office after sending my initial request for service. Within a day they had us scheduled for early the next week. It was helpful that the same person could repair our foundation issue as well as install the light fixture, saving us from the cost of hiring 2 different professionals. John arrived promptly at 8:00 a.m. as scheduled, and worked efficiently, showing me what he was doing throughout to make sure I agreed. The issue wasn't exactly where we thought it was, and he did a good job of investigating other possibilities and adapting his repair based on that. Hopefully it will work! Update – When John installed the light fixture, he showed me where 2 of the globes didn't fit correctly, said there was a defect. I made a trip to the lighting store where I purchased the fixture, asking about getting replacements, and they told me it wasn't a matter of fit, but the way he put it together. She showed me in the instructions where the part he said didn't fit was supposed to go – inside the globe as a spacer, not on top of it. I know he saw the instructions because he gave them to me for reference. Apparently he didn't look at them. So I had to go back and fix all the ones he hung improperly as well as install the remaining ones. Frustrating when we paid money to have an "expert" do it right. Update 6/18 – After posting my update regarding the incorrect light fixture installation, I received a call from the Mr. Handyman office. The person I spoke with assured me customer satisfaction was very important to them, and after asking a few more questions, asked what she could do to make our experience "right." She offered to reimburse part of the service cost, which felt very fair. Today I received a check in the mail, as well as a coupon for future services. I would use Mr. Handyman again, especially after their quick resolution and concern for a positive customer experience.

job was done very professional and completed on time <br />