Local Handyman Services in Goldvein, Virginia

unknown

Great service! Courteous any skilled work.

I initially contacted Mr. Handyman in order to have some projects completed in my home. I wanted to have a drywall repair as well as some caulking along with a shower door install and have them frame an opening over my fireplace for my television and have the wires hidden. I was quoted at a day and a half of work for the said projects minus the shower door due to the fact that Mr. Handyman felt it was more of a custom job so they referred me to someone else. In the mean time I scheduled everything else to be done after discussing exactly what was to be done in my home. On April 13th, the handy was scheduled to arrive at my home at approximately 1pm however he did not show up until 130pm. As the handyman reviewed with me as to what would need to be completed, he told me that he could not do the fireplace because I needed an electrician and he could not be there until the next day, although this was discussed prior to them being hired what the scope of work would be. He then proceeded to perform the services however he then needed to leave and obtain materials in order to perform the job. According to the contract, if the handyman leaves to obtain materials, he is on the clock and you have to pay. However, I was able to not have to pay due to making it very clear prior to hiring the handyman as to what would be needed in order to perform the task. However, the handyman commenced working and completed caulking of the stairwell and told me he would come back to finish sanding. This job has now cost me 3 hours not including the hour that it took to go to the hardware store, and the drywall job was still incomplete. I called the office the next morning to discuss my concerns and I decided that I would no longer use their services due to the fact that it took 3 hours of time just to caulk stairs and still had not completed the drywall. I was told that he would return to finish sanding the drywall repair since it had not been done. I was under the impression that I would not be charged since he did not complete the task the day before nor did he complete the fireplace, however this was all the work left to be done since I would not be hiring for anything else. The Gentlemen returned to my home to complete the sanding and said to me I will caulk your fireplace since I did not do it yesterday, and I said ok fine. Not knowing that at the end of this I would be getting billed, I did. I was to be charged 115.00 for an hour and a quarter of work. The amount was however reduced after stating that the fireplace should have been completed the first day. So I end up paying an additional 69.00 just for sanding. If I knew that I would be charged they would not have come back. I am disappointed with the company due to the fact that I feel as though with the price I paid out, I should have received more work. I called the owner and expressed my concerns however of course he did not feel the same. Mr. Stark was very disrespectful. I did not have any issues with paying out the money for the work I received, however when the man returned today I was under the impression that he was only sanding and that I wouldn't be charged and he offered to perform the other service since he did not complete it on the initial day of hire. Because of all this Mr. Stark stated to me that basically I can only afford a 20.00 handy man and that I was not a good fit for his company and he also had the audacity to call my husband a liar. Of course however I believe this was Mr. Starks way of what you call trying to beat someone to the punch. Needless to say whether or not he felt I would be a good fit for his company or not did not matter because I wouldn't hire them again anyway and what makes him so unprofessional is the fact that he had call me back to say all of this after I paid the money. How unprofessional and callus of man Mr. Stark is. Other than not caring for Mr. Starks manners however, the gentleman that did perform the work did an excellent job. I would ask him to do work for me but not Mr. Handyman.

Excellent communication and follow through.

My husband and I are very pleased with our experience with Mr. Handyman. Our technician Chris was very professional and knowledgeable about all aspects of our bathroom remodel. Even though there were unforseen issues with the plumbing hidden behind our wall, Chris brought the issue to our attention and explained what needed to be done to properly fix it. He was very forthcoming about the issue which would have turned in to a much bigger problem in the future if it were not addressed now and ultimately ended up saving us a lot of money in the long run. He also helped us make the final design choices and we absolutely love his choices. With so many finishes to choose from the whole project quickly began to seem very overwhelming but Chris was able to give us exactly what we were looking for. We love our new bathroom and will definitely use Mr. Handyman again for any future remodeling.

unknown

Great service! Courteous any skilled work.

I initially contacted Mr. Handyman in order to have some projects completed in my home. I wanted to have a drywall repair as well as some caulking along with a shower door install and have them frame an opening over my fireplace for my television and have the wires hidden. I was quoted at a day and a half of work for the said projects minus the shower door due to the fact that Mr. Handyman felt it was more of a custom job so they referred me to someone else. In the mean time I scheduled everything else to be done after discussing exactly what was to be done in my home. On April 13th, the handy was scheduled to arrive at my home at approximately 1pm however he did not show up until 130pm. As the handyman reviewed with me as to what would need to be completed, he told me that he could not do the fireplace because I needed an electrician and he could not be there until the next day, although this was discussed prior to them being hired what the scope of work would be. He then proceeded to perform the services however he then needed to leave and obtain materials in order to perform the job. According to the contract, if the handyman leaves to obtain materials, he is on the clock and you have to pay. However, I was able to not have to pay due to making it very clear prior to hiring the handyman as to what would be needed in order to perform the task. However, the handyman commenced working and completed caulking of the stairwell and told me he would come back to finish sanding. This job has now cost me 3 hours not including the hour that it took to go to the hardware store, and the drywall job was still incomplete. I called the office the next morning to discuss my concerns and I decided that I would no longer use their services due to the fact that it took 3 hours of time just to caulk stairs and still had not completed the drywall. I was told that he would return to finish sanding the drywall repair since it had not been done. I was under the impression that I would not be charged since he did not complete the task the day before nor did he complete the fireplace, however this was all the work left to be done since I would not be hiring for anything else. The Gentlemen returned to my home to complete the sanding and said to me I will caulk your fireplace since I did not do it yesterday, and I said ok fine. Not knowing that at the end of this I would be getting billed, I did. I was to be charged 115.00 for an hour and a quarter of work. The amount was however reduced after stating that the fireplace should have been completed the first day. So I end up paying an additional 69.00 just for sanding. If I knew that I would be charged they would not have come back. I am disappointed with the company due to the fact that I feel as though with the price I paid out, I should have received more work. I called the owner and expressed my concerns however of course he did not feel the same. Mr. Stark was very disrespectful. I did not have any issues with paying out the money for the work I received, however when the man returned today I was under the impression that he was only sanding and that I wouldn't be charged and he offered to perform the other service since he did not complete it on the initial day of hire. Because of all this Mr. Stark stated to me that basically I can only afford a 20.00 handy man and that I was not a good fit for his company and he also had the audacity to call my husband a liar. Of course however I believe this was Mr. Starks way of what you call trying to beat someone to the punch. Needless to say whether or not he felt I would be a good fit for his company or not did not matter because I wouldn't hire them again anyway and what makes him so unprofessional is the fact that he had call me back to say all of this after I paid the money. How unprofessional and callus of man Mr. Stark is. Other than not caring for Mr. Starks manners however, the gentleman that did perform the work did an excellent job. I would ask him to do work for me but not Mr. Handyman.

Excellent communication and follow through.

My husband and I are very pleased with our experience with Mr. Handyman. Our technician Chris was very professional and knowledgeable about all aspects of our bathroom remodel. Even though there were unforseen issues with the plumbing hidden behind our wall, Chris brought the issue to our attention and explained what needed to be done to properly fix it. He was very forthcoming about the issue which would have turned in to a much bigger problem in the future if it were not addressed now and ultimately ended up saving us a lot of money in the long run. He also helped us make the final design choices and we absolutely love his choices. With so many finishes to choose from the whole project quickly began to seem very overwhelming but Chris was able to give us exactly what we were looking for. We love our new bathroom and will definitely use Mr. Handyman again for any future remodeling.