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Meet Our Friendly Frederick Handyman Team

Mr. Handyman of Greater Frederick and Hagerstown

  • Suzanne


    Operations Manager

    Suzanne is the Director of Operations at Mr. Handyman and has been with the company since 2016. Prior to that, Suzanne was the Office Manager for Rob's Molly Maid franchise from 2011-2016. Suzanne strives to provide great customer service to every Mr. Handyman customer.  She was born and raised in Maryland and enjoys spending time with her kids and watching the latest new movies. 

  • Kim

    Customer Service Manager

    Kim is our Commercial Sales Representative and Accounts Receivables Manager at Mr. Handyman. She excels at providing a great customer service experience to each and every customer. Her personality is sure to brighten your day when you call Mr. Handyman.

  • bailey


    Customer Service Representative

    Bailey is a Lead Customer Service Representative at Mr. Handyman since 2021. She is a dedicated customer service professional with many years in the industry. She will be happy to help you with any of your customer service when you reach out to Mr. Handyman. She grew up in the Frederick, MD area and loves her cats and spending time with her family and friends.

  • rob and missy

    Rob Carpenter


    Rob started Mr Handyman of Greater Frederick and Hagerstown and Mr. Handyman of Greater Columbia and Eldersburg back in July of 2003. He was one of the early franchisees of Mr. Handyman, Intl. In July of 2010, Rob also started Molly Maid of Greater Frederick and Columbia with his wife Missy. In March 2020, he sold the Molly Maid business. Prior to Mr. Handyman and Molly Maid, Rob owned a small IT consulting company developing maintenance software for highway departments.

    Rob's Mr. Handyman franchise has been recognized for numerous awards by Mr. Handyman, Intl, including the prestigious Franchisee of the Year, Rookie Franchisee of the Year, Heart of Mr. Handyman, Team Builder of the Year, and the President's Award. Rob is also the co-chairman of the Mr. Handyman, Intl. Franchise Advisory Council.

    Rob loves sports and is an avid Caps, Ravens and Wizards fan. He also coached basketball in the area for 25 years from community youth leagues up to and including the college level. Rob recently became a grandfather and loves spending time with his grandson.

  • mike


    Service Professional

    Mike has over 10 years of experience in the trades. Mike has been recognized locally and nationally with Mr. Handyman for his superior customer service. Mike enjoys carpentry, painting and can also perform almost any other home or business repair. Mike is very good at educating his customers and sharing his knowledge. Mike was born and raised in Frederick County and enjoys family time like camping, kayaking, and snorkeling.

  • jerad


    Service Professional

    Jerad has over 15 years of experience in the trades. He has a wide range of skills and can help you with just about any project you need done. He is especially skilled and knowledgeable with electrical, plumbing, framing and flooring projects. He grew up in Tampa, FL and moved to Maryland just over 10 years ago. Jerad enjoys camping, hiking and spending time with his wife and son. He is currently remodeling an Airstream in his free time.

  • charlie


    Service Professional

    Charlie has over 40 years of experience in the trades and is a military veteran. He really enjoys carpentry projects and with his vast knowledge and experience, there isn’t a problem or project he can’t help you with. Charlie enjoys lacrosse or just relaxing and streaming great shows and movies.

  • jimy


    Service Professional

    Jimy has over 40 years of experience as a seasoned carpenter by trade. He is very skilled in drywall and also has numerous other handyman skills. Jimy was born and raised in Frederick, MD and enjoys watching sports, deep seas fishing, coin and book collecting camping with his family.

  • kenardo


    Service Professional

    Kenardo has over 15 year experience in all trades. Kenardo special skills and trades include framing, dry wall, plumbing, painting, finished trims as well as preventive and reparative maintenance  He is highly experienced in construction. 

  • eric h


    Service Professional

    Eric has many years of experience in the trades and will take great care of your homes and businesses. Eric enjoys dry wall and framing jobs. His trades are in carpentry and roof repair.

  • Bill


    Service Professional

    Bill has over 25 years of experience in the trades. He is great with all the needs of your home and excels in providing great customer service as well as quality work.

  • Stephanie

    Financial Administrator

    Stephanie is the receptionist and accounting assistant at Mr. Handyman. She may greet you if you come to our main business office and direct you to how we can help.