Local Door Repair and Installation Services in North Augusta, South Carolina

Jimmy was our technician. We got a text he ws on his way and he arrived on time. We had several things we requested he fix and he completed them all the same day, within 2 hours, since he had to get parts. I'm definitely adding them to my list for future projects. Thank you Jimmy!

Called Handyman sometime in late February about fixing a locked French door. A few days later The Operations/Manger came out to look at the door and was told me it could be repaired and he made several phone calls to various places about getting the necessary parts. Unfortunately the only place to get a new locking mechanism was from the original manufacturer, Pella Corporation. I contacted Pella, and one of there associates was able to determine the mechanism needed even for a 30 year old door. Ordered the new mechanism, but was told it would take until 20 March until ot would arrive. Upon arrival of the new mechanism, I contacted Handyman again to set up a repair date. The following week, a Thursday, was scheduled- day before scheduled service it was cancelled by Handyman- a new date was scheduled-the coming Monday- that got cancelled- a third appointment was made for Thursday April 2nd. That got cancelld five minutes before the scheduled time of arrival! However, a new appointment was made for that day, Thursday, at a later time in the morning where a Technician, Jimmy B. finally did arrive. The technician was given a overall briefing on what the issue was and what needs to be resolved. The Patio French Door lock failed in the lock position and the door hinges were of a security type. Jimmy was able to get the hinge pins out and after much pulling and pushing was able to remove the door from it’s lock position and therefore able to remove the Pella Three Point locking mechanism. The new mechanism was installed. Unfortunately, Jimmy had, not intentionally, stepped on a critical part of the existing mechanism and broke it. He went to the local Home Depot and was able to get a working replacement but not exactly as the Pella part was. Door now opens and locks. But Jimmy said he would order the proper replacement device to complete the repair work on the door. He refused payment until the new part comes in and installed. So yes a five star for technician Jimmy B! Would I recommend Handyman? Good service but lousy keeping scheduled visits. Now I understand situations where a company needs to reschedule. But three times?

Very professional team came out for work to repair water damage. Highly recommended. Will definitely use them in the future. Kudos to John and Austin of Mr. Handyman of West Augusta and Thomson.

I needed my front and back doors realigned and old weatherstripping replaced. I spoke with Todd and he was very professional and personable. He sent Jimmy who did excellent work on my doors! Jimmy was knowledgeable, professional and friendly and now my doors have no more drafts! The price was great, and the company's communication with customers is excellent! I have recommended them to my friend and would recommend Mr. Handyman to anyone! Thank you Todd and Jimmy!

they scheduled my appointment then confirmed it in a text plus the day before the house call another reminder in text I really appreciate that. Purchase a Mobile home an needed a exterior door replaced, Home Depot contractor don't do Mobile homes I saw this red truck that said Mr Handyman so I called an the job was done by Mr Austin. I spoke to Mr Todd and what great communication very impressive that he deliver in every conversation. Really appreciate your work thanks 👍 again.

Jimmy was our technician. We got a text he ws on his way and he arrived on time. We had several things we requested he fix and he completed them all the same day, within 2 hours, since he had to get parts. I'm definitely adding them to my list for future projects. Thank you Jimmy!

Called Handyman sometime in late February about fixing a locked French door. A few days later The Operations/Manger came out to look at the door and was told me it could be repaired and he made several phone calls to various places about getting the necessary parts. Unfortunately the only place to get a new locking mechanism was from the original manufacturer, Pella Corporation. I contacted Pella, and one of there associates was able to determine the mechanism needed even for a 30 year old door. Ordered the new mechanism, but was told it would take until 20 March until ot would arrive. Upon arrival of the new mechanism, I contacted Handyman again to set up a repair date. The following week, a Thursday, was scheduled- day before scheduled service it was cancelled by Handyman- a new date was scheduled-the coming Monday- that got cancelled- a third appointment was made for Thursday April 2nd. That got cancelld five minutes before the scheduled time of arrival! However, a new appointment was made for that day, Thursday, at a later time in the morning where a Technician, Jimmy B. finally did arrive. The technician was given a overall briefing on what the issue was and what needs to be resolved. The Patio French Door lock failed in the lock position and the door hinges were of a security type. Jimmy was able to get the hinge pins out and after much pulling and pushing was able to remove the door from it’s lock position and therefore able to remove the Pella Three Point locking mechanism. The new mechanism was installed. Unfortunately, Jimmy had, not intentionally, stepped on a critical part of the existing mechanism and broke it. He went to the local Home Depot and was able to get a working replacement but not exactly as the Pella part was. Door now opens and locks. But Jimmy said he would order the proper replacement device to complete the repair work on the door. He refused payment until the new part comes in and installed. So yes a five star for technician Jimmy B! Would I recommend Handyman? Good service but lousy keeping scheduled visits. Now I understand situations where a company needs to reschedule. But three times?

Very professional team came out for work to repair water damage. Highly recommended. Will definitely use them in the future. Kudos to John and Austin of Mr. Handyman of West Augusta and Thomson.

I needed my front and back doors realigned and old weatherstripping replaced. I spoke with Todd and he was very professional and personable. He sent Jimmy who did excellent work on my doors! Jimmy was knowledgeable, professional and friendly and now my doors have no more drafts! The price was great, and the company's communication with customers is excellent! I have recommended them to my friend and would recommend Mr. Handyman to anyone! Thank you Todd and Jimmy!

they scheduled my appointment then confirmed it in a text plus the day before the house call another reminder in text I really appreciate that. Purchase a Mobile home an needed a exterior door replaced, Home Depot contractor don't do Mobile homes I saw this red truck that said Mr Handyman so I called an the job was done by Mr Austin. I spoke to Mr Todd and what great communication very impressive that he deliver in every conversation. Really appreciate your work thanks 👍 again.