Trusted Local Deck Builder in Brookfield, Wisconsin

Professional, courteous, above and beyond expectations

unknown

They were scheduled to come on a Monday, but due to a cancelation they were able to come on the Friday before. I was notified of the opportunity and they showed up and did the work. The handyman went above and beyond my initial concerns of my soffit being loose. I only saw the wind damage on the north and south sides. However some was loose on the east side as well. He secured it all in a timely fashion. The bill ended up being $10 less than the estimate. Steve was an excellent worker, neat, and courteous. My wife is a self employed beautician and took Steve's business card to display on her corkboard.

Mark came to do the estimate and he was also the one who did the job. His performance was above and beyond the call of duty as he had to work in full sun on one of the hottest days of the summer. He was on time and he completed the job in the time he thought it would take. He was extremely professional. I also spoke with Debbie in the office numerous times and she, too, was great to work with. She was on vacation when I thought we'd have the bill so I called the office and Marty, the owner, took the call. It was a pleasure to deal with him also. I can only give Mr. Handman high praise! Thanks to Angie's List for helping me to find them. We will certainly call them again when we have jobs like that to be done. Our original handyman retired so we were at a loss for a time but Mr. Handyman appeared at the right time. Thank you to Marty, Debbie and especially Mark who worked so hard in the heat!

Upon the first visit everything went as expected, the guy came out on time, removed the casing, used a moisture meter to verify where the water was and even provided some tips on how to dry out the casing, treat for potential mold and repaint the casing. I opted to do the painting to save some money. After a few days the office called to schedule the return trip to put everything together which was really nice as it saved me on having to call in for an appointment. On the return trip I did run into a snag where the first appointment of the day was running late so I received a call from the scheduler to let me know he would be an hour late. I waited an extra 30 minutes past the revised arrival time but Mike never showed up. I called back and received the answering service which was not very helpful. Now 2 hours late I called back at which point the answering service said they would get the message to the scheduler but I never received a call back that day. The next day I called and received the scheduler at which point she had Mike out later that day. Overall I was impressed with Mike's knowledge and attention to detail on making sure everything was taken down and put back to look like it never happened. I would be nice if in the future if the service man can't make it out you would get proper notification so you are not waiting around all day. I would use them again for the items around the house which require more skill than I possess or am comfortable doing myself.

Professional, courteous, above and beyond expectations

unknown

They were scheduled to come on a Monday, but due to a cancelation they were able to come on the Friday before. I was notified of the opportunity and they showed up and did the work. The handyman went above and beyond my initial concerns of my soffit being loose. I only saw the wind damage on the north and south sides. However some was loose on the east side as well. He secured it all in a timely fashion. The bill ended up being $10 less than the estimate. Steve was an excellent worker, neat, and courteous. My wife is a self employed beautician and took Steve's business card to display on her corkboard.

Mark came to do the estimate and he was also the one who did the job. His performance was above and beyond the call of duty as he had to work in full sun on one of the hottest days of the summer. He was on time and he completed the job in the time he thought it would take. He was extremely professional. I also spoke with Debbie in the office numerous times and she, too, was great to work with. She was on vacation when I thought we'd have the bill so I called the office and Marty, the owner, took the call. It was a pleasure to deal with him also. I can only give Mr. Handman high praise! Thanks to Angie's List for helping me to find them. We will certainly call them again when we have jobs like that to be done. Our original handyman retired so we were at a loss for a time but Mr. Handyman appeared at the right time. Thank you to Marty, Debbie and especially Mark who worked so hard in the heat!

Upon the first visit everything went as expected, the guy came out on time, removed the casing, used a moisture meter to verify where the water was and even provided some tips on how to dry out the casing, treat for potential mold and repaint the casing. I opted to do the painting to save some money. After a few days the office called to schedule the return trip to put everything together which was really nice as it saved me on having to call in for an appointment. On the return trip I did run into a snag where the first appointment of the day was running late so I received a call from the scheduler to let me know he would be an hour late. I waited an extra 30 minutes past the revised arrival time but Mike never showed up. I called back and received the answering service which was not very helpful. Now 2 hours late I called back at which point the answering service said they would get the message to the scheduler but I never received a call back that day. The next day I called and received the scheduler at which point she had Mike out later that day. Overall I was impressed with Mike's knowledge and attention to detail on making sure everything was taken down and put back to look like it never happened. I would be nice if in the future if the service man can't make it out you would get proper notification so you are not waiting around all day. I would use them again for the items around the house which require more skill than I possess or am comfortable doing myself.