Trusted Local Deck Builder in Annapolis Junction, Maryland

I am very pleased with the work completed by Barry today. He arrived on time and was very professional throughout the project. He also provided his expertise and recommendations for a project I have next on my list. I’ll definitely be calling Mr. Handyman back for more of my to do list!

Chris was very professional. He arrived a few minutes after the expected window, but Amanda (a dispatcher) had contacted me twice to inform me. Chris efficiently epoxied the dishwasher in place. He investigated the roof for cracks around our bathroom ventilation fan but then realized that the fan had been covered with plastic and was, in effect, just trapping bathroom moisture. (The other bathroom fan had the same problem.) He explained that he needed to get an elbow to install on the vent of each fan. I mentioned that there was an Ace Hardware very nearby, but Chris could not find it and drove to Home Depot (a much longer haul). I expected him to return in 15 minutes, but it was an hour before he returned. When Chris returned, I asked if I also was responsible for paying for driving time — I assumed so — and he said yes. He promptly installed the elbows and then applied the first layer of drywall on the bathroom ceiling to begin the process of repairing the water damage. I paid Chris the full amount for two hours of work plus supplies ($264), but I felt that I had paid unnecessarily for a half-hour of time ($48) — had Chris gone to the local Ace, it likely would have chopped 45 minutes off his time on the job. After Chris left, I called the Mr. Handyman office left a message, and the next morning, Alan, the manager, returned my call. I acknowledged that there was no guarantee that the Ace would have carried the elbows, but Chris should have stopped there before driving all the way to Home Depot. (The workers all have a GPS — indeed, the manager tracks their routes!) Alan eventually agreed to refund the $48. I appreciated his responsiveness.

Person arrived within scheduled timeframe, immediately assessed the work projects, explained payment obligation, and completed work efficiently.

They repaired my siding the same day I called for service. Repair looks great, finished in about 30-35 minutes before the rains came. I'll definitely use them again. A great job!!

Technician arrived at scheduled time; provided options at reasonable cost to make repairs and informed of other over-the-counter materials and features to enhance appearance of area.

I am very pleased with the work completed by Barry today. He arrived on time and was very professional throughout the project. He also provided his expertise and recommendations for a project I have next on my list. I’ll definitely be calling Mr. Handyman back for more of my to do list!

Chris was very professional. He arrived a few minutes after the expected window, but Amanda (a dispatcher) had contacted me twice to inform me. Chris efficiently epoxied the dishwasher in place. He investigated the roof for cracks around our bathroom ventilation fan but then realized that the fan had been covered with plastic and was, in effect, just trapping bathroom moisture. (The other bathroom fan had the same problem.) He explained that he needed to get an elbow to install on the vent of each fan. I mentioned that there was an Ace Hardware very nearby, but Chris could not find it and drove to Home Depot (a much longer haul). I expected him to return in 15 minutes, but it was an hour before he returned. When Chris returned, I asked if I also was responsible for paying for driving time — I assumed so — and he said yes. He promptly installed the elbows and then applied the first layer of drywall on the bathroom ceiling to begin the process of repairing the water damage. I paid Chris the full amount for two hours of work plus supplies ($264), but I felt that I had paid unnecessarily for a half-hour of time ($48) — had Chris gone to the local Ace, it likely would have chopped 45 minutes off his time on the job. After Chris left, I called the Mr. Handyman office left a message, and the next morning, Alan, the manager, returned my call. I acknowledged that there was no guarantee that the Ace would have carried the elbows, but Chris should have stopped there before driving all the way to Home Depot. (The workers all have a GPS — indeed, the manager tracks their routes!) Alan eventually agreed to refund the $48. I appreciated his responsiveness.

Person arrived within scheduled timeframe, immediately assessed the work projects, explained payment obligation, and completed work efficiently.

They repaired my siding the same day I called for service. Repair looks great, finished in about 30-35 minutes before the rains came. I'll definitely use them again. A great job!!

Technician arrived at scheduled time; provided options at reasonable cost to make repairs and informed of other over-the-counter materials and features to enhance appearance of area.